Equipment Warranty Policy

Ident-A-Kid warranties all items for 30 days from purchase. If the 30 days has expired, the manufacture warranty will cover the replacement. Please see the manufacture warranties below:

  • Webcams, Drivers License Scanners, Signature Pads,
    and Computers – One Year
  • Dymo Printers – Two years
  • RFID Readers or Keyfobs – Life (through Ident-A-Kid)

If you are a reseller of equipment, please remember that technical support can try to help solve your schools issue, but they cannot warranty your schools equipment past the 30 days. You need to handle the warranty through us. Make sure you keep extra supplies on hand for cases that may arise for top customer service.